COVID-19 Q and A for Dental School

COVID-19 Q and A for Dental School

Read the following frequently asked questions for more information about what the School of Dentistry is doing to protect their employees, students and patients as of March 16, 2020.

How will the School of Dentistry keep me informed about COVID-19?

  • We will use email to distribute important announcements. It is imperative that you are checking your email on a regular basis.
  • If you are a patient in addition to email, we will also call you to inform you of any changes to your appointment.
  • You can always view up-to-date announcements regarding Creighton University’s announcements at and School of Dentistry specific at

What do I do if I feel sick?

  • If you currently feel sick, please reschedule your dental appointment and call your physician. This is especially true if you have a fever, cough, sneezing, or shortness of breath. The same thing applies if you have had any of these symptoms in the last 48 hours.
  • Please also reschedule your appointment if, in the past two weeks, you have either been in close contact with someone who is infected with COVID-19 or have returned to the United States from an area affected by the coronavirus disease. Right now, this list includes China, Iran, Italy, Japan, South Korea and Hong Kong. However, the list of countries continues to change, so it’s a good idea to check the Centers for Disease Control and Prevention website for updates on the affected countries. thing applies if you have had any of these symptoms in the last 48 hours.
  • To reschedule an appointment or if you have questions, call our main number at 402.280.5990. 

Do you have a fever, cough, difficulty breathing or shortness of breath?

What if I have dental pain?

  • If you are in pain or have an infection you will be seen in our Acute Care Clinic or we will provide you access to an emergent care facility. Also, you have the option of utilizing our After-Hours Extraction Only Clinic on Tuesdays or Fridays from 6-9 pm if you are experiencing pain or swelling. Call 402.280.5990 for more information. 

What is the School of Dentistry doing to protect their employees, students and patients?

  • The school has developed a four-step checklist to isolate patients, faculty, staff, students, from entering the school if they have traveled to high COVID-19 areas or experienced the COVID-19 symptoms.
  • Any patient presenting with COVID-19 symptoms on-site will be provided a mask and transferred to the Nurse Collaborative Care Suite for further screening.
  • Any patient who answers “yes” to the four-step questions via electronic/phone methods with be rescheduled.

Are the adult and pediatric dental clinics still open?

  • Effective March 23rd, Creighton University School of Dentistry will cease normal clinical operations until further notice except for Acute Care appointments. - Acute Care operation hours will be Monday – Friday, 8:00 AM to 12:00 PM. - If you have pain or swelling or need an emergency tooth extraction, you can utilize our After-hours walk-in extraction clinic held on Tuesdays and Fridays from 6:00 PM - 9:00 PM.
  • Our adult and pediatric clinic appointments are canceled for the week of March 16–20 except for Acute Care and Oral Surgery patient appointments. Acute Care and Oral Surgery patient appointments will resume on March 17. All patients will be notified of any changes to their appointments.
  • Due to the Coronavirus (COVID-19) precautions, we are not accepting new patients at this time.

Who is allowed to visit the School of Dentistry during this time?

  • Per University policy, no visitors are allowed (for example, speakers for study clubs, ASDA, lunch and learn, vendors) without prior approval by the Dean. Existing, known suppliers are the exception.
  • Only one legal guardian and/or caregiver will only be allowed to accompany the patient in pediatric dentistry and in the other clinics, when necessary.
  • Out of caution due to the coronavirus (COVID-19) outbreak, Creighton University School of Dentistry is moving all prospective student interviews to a virtual format and is closed to in-person visitors through April 13. Please see our virtual tour of the dental facility by watching this video.


What can I do to help keep our community healthy?

  • If you are symptomatic with a fever, cough, sore throat, shortness breath or congestion, or have traveled internationally within the last 14 days per CDC guidelines, avoid entering the dental school without first discussing your situation by calling our clinic at 402.280.5990.
  • Wash your hands with soap and water for at least 20 seconds or hand sanitizer if soap is not available.
  • Avoid touching your face, nose and mouth with unwashed hands.
  • Avoid close contact with people that are sick.
  • Stay home if you are sick.
  • Clean and disinfect objects and surfaces of commonly touched areas.

Are there any schedules changes for the dental students?

Updated Academic programming through March 23rd

  • All lectures, basic science/technique labs and examinations are discontinued until March 23, 2020.
  • All lecture-based courses including lectures associated with labs will resume on March 23, 2020 in an online format. Some course content will be available before March 23 on Blueline.
  • All basic science/technique labs will resume on March 23 using an altered schedule and social distancing.
  • Regular clinic operations the week of March 16–20 are cancelled except for Acute Care and Oral Surgery which will resume March 17.

Are there any schedule changes for the dental faculty and staff?

  • Faculty and Staff are to report as normal during the week of March 16–20, 2020 to make preparations for providing modified delivery of course, lab/technique course and clinical care.
  • The Nurse Collaborative Care Suite will be open March 16 and 17 from 8 a.m. to 5 p.m. for faculty, staff and student screenings.